7. Betsy Miller

Dr. Debi Lynes interviews Betsy Miller of Billy Wood about appliances for any stage in life

(Duration: 32 minutes 32 seconds)

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GE Appliances

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Takeaways

Induction cooktops are also a very cost-effective option

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Lynes on Design

Transcript

Debi Lynes:                   00:03                Hi and welcome to aging in place for every stage in life. What if you could visit or have a home that would accommodate anyone at any age, any physical ability at any time? How cool would that be? That’s what we’re doing here at aging in place. Why me? Because I’m a doctor of psychology and I specialize in physical spaces in health and wellness. Also, I love designing with intent at any age. Why now? Because we the baby boomers want to age in place gracefully and we want our families around us as much as we can. And why you the audience? Because we want you to experience what it’s like to have a home that’s safe, aesthetically pleasing and that you can live in at any age with any ability at any time. I’d like to introduce you now to Aging in Place Podcast for every stage in life.

Debi Lynes:                   01:05                Hi and welcome to Aging in Place Podcast at any stage in life. We’re so excited to have you today and we have is our guest, Betsy Miller. She and I have been friends for a lot of years and she’s taught me many things at many stages in life, if I can say that about appliances. You are with and own Billy Wood appliance for how many years?

Betsy Miller:                 01:28                21.

Debi Lynes:                   01:31                And right, 21 years. And I remember coming in as a new mom asking for all kinds of advice and now as an aging adult, I have lots of questions also. So I’m really grateful that you’re here today and I think it’s going to be a fun and information-packed podcast. So yes, that’s right. Yes. Let’s get started first a little bit about you.

Betsy Miller:                 01:54                My name is Betsy Miller and I have been selling appliances since 1998. My family owned our business and I have been involved from every avenue of the appliance sales and marketing since the beginning.

Debi Lynes:                   02:10                What’s really interesting to me is when I bring a client into Betsy, basically I walk in and then go get a Diet Coke and the rest of the time she is guiding, the client about all the different options and appliances. And you may think it’s a pretty simple thing to do to pick an appliance, but it’s really, it’s an expensive item. It’s something you’re going to have for a long, long time and you want to make sure that the items that you pick suit you and your lifestyle.

Betsy Miller:                 02:39                Definitely.

Debi Lynes:                   02:39                So what I thought we might do is kind of compare different stages in life and talk a little bit about appliances in general. Let’s go ahead and walk through the places in the house where you need appliances. I think people automatically think of the kitchen, but there it’s much more extensive.

Betsy Miller:                 02:54                Kitchen is going to always be the biggest that we deal with. But laundry and again you can talk about different stages of your life on how laundry your needs will change.

Debi Lynes:                   03:05                Exactly.

Betsy Miller:                 03:06                We don’t here because of our climate, we do a lot of outdoor equipment, which is fun. And the other thing that we’ve seen a big surge in is certain different areas of houses, guest houses that kitchens.

Debi Lynes:                   03:22                What I think about when I think of appliances now too, and you and I talk about this all the time, back when we first started, you didn’t really have coffee areas and, and coffee machines that you could build and you didn’t, we didn’t have ice machines, we didn’t necessarily, all of us have wine coolers and now that’s pretty much standard equipment.

Betsy Miller:                 03:42                You can do so much. The steam oven, the steam convection oven is probably the biggest surge that we’ve seen.

Debi Lynes:                   03:49                What is that?

Betsy Miller:                 03:50                It is typically a builtin piece and it cooks with both steam in thermal heat.

Betsy Miller:                 03:56                And the whole idea being is whatever you’re cooking, it doesn’t dry out. You can also use it instead of a microwave for defrosting and for reheating, which is a lot of people are trying to get away from microwave cooking. What you’ve heard about the different plastics and everything. So, we have done a lot with the convection steam oven sales, which is pretty wonderful.

Debi Lynes:                   04:17                Take two when I talk about is how, how to choose when you, when someone comes in and they’re, they’re really clueless.

Betsy Miller:                 04:24                Okay.

Debi Lynes:                   04:25                How do you begin or what kind of questions do you ask a potential client about what they need and their lifestyle?

Betsy Miller:                 04:34                One of the first questions is, is always going to be budgets because everyone has a budget and some people have a very high budget and some people have a very low budget, but most people have in mind what they want to spend.

Betsy Miller:                 04:47                The other thing is everyone kind of has an inventory list of what they want and a lot of what we do is new construction. So the inventory has kind of been addressed by the time they get to me. But that’s what you’re talking about. There’s a lot of new products that I can introduce people to, but the ice machines, warming drawers, wine coolers, that sort of stuff I think are, people are aware that they exist and they will put them in their plans. And of course, the things that aren’t quite as common, like the combi steam ovens and the coffee makers. And even for some people, it’s the warming drawers and all the different refrigeration options. We can introduce them to what’s available and ah.

Debi Lynes:                   05:27                Go from there.

Betsy Miller:                 05:29                Yup.

Debi Lynes:                   05:29                All right, let’s start at the very beginning. We’re walking in, we’re sitting down, I’ve got some plans and we’re in the kitchen.

Debi Lynes:                   05:35                Take me through the different kinds of appliances and please we would not, we would love to note names of appliances and doing some research for this. We talked a lot. I researched GE and looked at their universally designed products and ADA products and I think because we’re talking about aging in place at any stage in life, I have a 91-year-old dad and a one-year-old granddaughter and a lot in between. So I’m always looking for what we call and we’re all kind of, we know this word by now, visibility so that anyone can come into my house and it’s pretty safe. So that’s always a concern. When I think of appliances specifically. So we’re walking into a house, we’ve got the house plans in front of us. We’re going first to where, where are you going to take me?

Betsy Miller:                 06:18                Usually cooking.

Debi Lynes:                   06:20                Okay.

Betsy Miller:                 06:20                As far as where it’s going to anchor the kitchen. Okay. And then after that, I go to refrigeration because of sizes and certain houses will have more standardized sizes and pieces than others. We do a lot of custom houses around here. So refrigeration, one of the big words that you’re going to hear as columns, you buy your refrigerator and then you buy your freezer separate and they can go together, they can go apart, one can go on one side of the kitchen, one can go on another. Refrigeration drawers are a big thing and it again, I think it just gets down to the actual end-users and what works best for them in the footprint that they’ve got. And w we have a lot of empty nesters around here and so we do 95% of the time you’ll be talking to a family that has two people under the roof.

Betsy Miller:                 07:15                And, but not always, because we also have people like you who have big families and a lot of people come and visit. And I know, I know you’re going to have a huge household for Christmas.

Debi Lynes:                   07:26                Exactly my son has four little ones and it’s just getting ready to redo a kitchen too. So appliances are on his mind too. Let’s go, we, we’ve talked about, I know I want to go into the cook-top and the cooking, but we started with refrigeration, so let’s talk a little bit about why columns, what kind of refrigerators, what would be easy to access, what would be convenient and kind of go from there. Let’s talk a little bit about that standard refrigerator.

Betsy Miller:                 07:55                A standard refrigerator is going to be a little bit easier because you’re typically talking about 36 inches wide by 70 inches tall. French doors are by far the most popular that’s on the market with the two refrigerator drawers up top in the freezer below.

Betsy Miller:                 08:10                It’s just kind of trendy right now with, yeah, depending on aging people though, a lot of times the side by side will work better because you can put what you’re using frequently at eye level for both sides, both the freezer and the refrigerator. If you can customize your options a little bit more and that’s what we’re seeing more of. The columns will run in different widths and you can choose your refrigeration side and you can choose your freezer side.

Debi Lynes:                   08:39                I’m not sure, and I don’t mean to interrupt you, I don’t mean what does a column actually mean. What does it, what does, I know we can’t see because it’s a podcast we can only hear but, but talk to me about what a column would actually do.

Betsy Miller:                 08:50                The idea being is that you buy a refrigeration column and they’re typically 80 inches tall, so it’s a full height.

Betsy Miller:                 08:58                Some of them are 84, but they vary in width anywhere from 18, 24, 30 36 and they go up in six-inch increments, which is what you typically see with cabinets are going in three-inch increments. But you choose what suits your needs. I talked to someone this week, it was a single woman in her fifties and she used more freezer space than refrigeration space just because she works in troubles for work. And that’s what Sumo her.

Debi Lynes:                   09:26                Convenient.

Betsy Miller:                 09:27                The next group I’ll talk to is someone that again empty nesters retirees that they use the refrigerator more frequently because they have the time to cook fresh and go to the grocery stores. And with buying the pieces separately, you get to choose what suits your needs.

Debi Lynes:                   09:44                Are you still looking at pieces that have ice and water? Are those sort of passing?

Betsy Miller:                 09:54                It’s a nice convenience, but when we get into those customization options, you usually don’t see them.

Debi Lynes:                   10:01                Okay.

Betsy Miller:                 10:01                In those situations, we have a lot of ice machines that we sell and it’ll give you a gourmet cube. So if clients are buying an ice machine, we typically wouldn’t do a dispenser in addition to that. Okay, And then we also see whole house filtration, so they don’t necessarily need the cold filtered water as part of the refrigeration.

Debi Lynes:                   10:21                Oh my God, I never thought about the filter. We’re going to take a real quick break.

Betsy Miller:                 10:25                Okay.

Debi Lynes:                   10:25                We’re going to come back and I really, I want to talk to you about what you’ve been teaching us about how companies actually designing for different stages in life. It’s kind of cool.

Betsy Miller:                 10:34                Yes, very cool.

Debi Lynes:                   10:34                Stay at this. We’ll be right back here on aging in place.

Henrik de Gyor:             10:38                For more podcast episodes, links, information, and media inquiries, please visit our website at aging in place, podcast.com as we transition through life with the comfort and ease you deserve, discover how you can create a home that will adapt to you as you journey through life and the changes it will bring. Please follow us on Facebook, Twitter, and Instagram as our host Debi Lynes and her expert guests discuss relevant topics to creating a home for all decades in life. Don’t miss our weekly episodes of Aging in Place Podcast for every stage in life.

Debi Lynes:                   11:16                We are back here on aging in place. My friend Betsy Miller is joining us and we’re talking about everything kitchen right now. you really had, when we came in and we chatted before about what we were going to do here on the podcast today, you had the coolest things ever and I think when you wonder what it’s like to be a kid again, what, when you wonder what it’s like to be an aging adult. You were talking about the engineers and the design of kitchen products and it was really fascinating.

Betsy Miller:                 11:43                When I was preparing to come here this morning, I looked up on appliances and aging in place and knowing that was your topic and I just Googled it and found one of the links they had sent me to was GE had a segment, it was on some news station, but what they were doing is they had taken their youngest engineers and made them feel old.

Betsy Miller:                 12:07                They had used tape to tape their joints tight, they’d put gloves on top of them, they were wearing glasses that were made everything, I guess foggy, sure. And earplugs. And then they had them go into their test kitchens and try to use everything and see what was tougher, what was easier. And you could see all these young 20 something engineers and they were tracking down about six inches off the cooktop, trying to turn on the controls. And that, the whole 10 episode was to show every, these younger kids to make them more compassionate towards the clients that they’re selling their stuff to. And I thought that was really cool. I was reading a little bit more in one of the things that they were really trying to do was make it easier for baby boomers because that’s such a big part of the population right now and a big thing other than when we were talking about ADA appliances and unique things like side swing doors and dishwasher drawers, what they were doing was adjusting the fonts to either be brighter or larger ovens and on display panels and then being able to adjust the brightness is well so they were easier to see and I actually see that when new product comes out.

Betsy Miller:                 13:30                A lot of our demographic, again is a lot of that baby boomer generation and some of the fonts will come out and are very, very gray and we get complaints that people can’t see because there’s no contrast.

Debi Lynes:                   13:44                It’s funny, I hear that all the time. Even on appliances, washer and dryers, I hear people tell me all the time that are typically a bit older. They’re like, I don’t want 4,000 buttons. I want something that’s fairly streamlined and easy to navigate and intuitively user-friendly. Do you get that a lot with people?

Betsy Miller:                 14:06                Is sometimes we are definitely in an age of home connect though for everything.

Debi Lynes:                   14:11                That’s fair.

Betsy Miller:                 14:11                And, the manufacturers would be behind their competition if they didn’t have that available. So it’s, it’s kind of a tight rope to walk for the manufacturers to decide whether they want to be super user-friendly or if they want to be up to date with everything else that’s on the market.

Debi Lynes:                   14:29                Talk to me specifically about some vendors and things that they’ve done. I know you were talking about aside open. oven.

Betsy Miller:                 14:35                Oven. Yeah.

Debi Lynes:                   14:37                That some of the vendors in cool things that are trending right now.

Betsy Miller:                 14:40                So side-swing ovens are designed to have the dork works just like a regular door does walking into a room. There’s also a French door ovens instead of being dropped down ovens and when people either if you’re shorter, if you’re incapacitated, if you’re in a wheelchair, those are options to get in and out of an oven comfortably without having to have someone help you. And that is a big thing is looking for independence inside the house in and products that can help you keep your independence.

Debi Lynes:                   15:16                You were talking about drawers. Tell me about refrigeration drawers right now.

Betsy Miller:                 15:22                Well, and there’s drawers for everything. There’s drawers for microwaves that are designed to go under counter. A lot of people feel that they’re safer because you don’t have to pull something hot down, pulling it up.

Debi Lynes:                   15:33                Yes yeah.

Betsy Miller:                 15:33                That make sense and then refrigeration drawers are another thing because you don’t have to get down on your hands and knees to get into an under-counter refrigerator to see like where your water or where your diet Coke is. Dishwasher drawers, same idea. You’re bringing the height of the dishwasher up. I just had a client today that she had a traditional dishwasher, but it was raised, my guess is 18 inches off the floor. So when she opened the door, the door was 18 inches higher than it would be on a standard dishwasher. Oh, that’s very cool. Yeah.

Debi Lynes:                   16:03                Actually that, you know, I’m only 66, but I can tell you that I’m paying attention to those things for two reasons, for three reasons. One because it’s my profession two because I’m old enough now to feel it when I’m bending over. And three because we’re doing the podcast and it’s funny, you don’t know what you don’t know and once you start learning about things, it’s.

Betsy Miller:                 16:22                In four because I told you the statistic about the number one cause of death over 65.

Debi Lynes:                   16:28                Yeah tell everybody.

Betsy Miller:                 16:28                Falling. Another thing that I came across is that the number one cause of death for our population over the age of 65 is something related to falling. And we were talking about that it could be a hip.

Debi Lynes:                   16:42                Yes.

Betsy Miller:                 16:42                It could be complications of falling, but that I was really surprised to see.

Debi Lynes:                   16:49                And I know bathrooms and catch-ups are the two places. Well bathroom, I think it’s bathrooms, number one, kitchen number two and then entering or exiting.

Betsy Miller:                 16:56                And this is not my expertise but that’s, they were recommending different types of flooring that were more non-skid. Laminate came into it. Wood came into it. Cork was one of the options that they had mentioned.

Debi Lynes:                   17:10                Well just for the general population and many of us. What are some funky fun things that you are seeing trending right now? What about color? Are you seeing stainless? Are you staying back to white? Are you saying…

Betsy Miller:                 17:21                Color is the new not stainless? It’s kind of a way to say it is.

Debi Lynes:                   17:28                I like it.

Betsy Miller:                 17:29                Color is the new not stainless and actually we just got, we just got a e-blast today is Viking has come out with an a new color palette. LA Cornue is a French range that has a lot of different options for color and what you’re hearing is someone will come in and a lot of times they don’t cook but they are looking for a statement.

Debi Lynes:                   17:50                For display.

Betsy Miller:                 17:50                They’re looking for a statement piece and the colors are not stainless and that’s kind of the idea behind them. A blue star is a company that will customize any range to any color on real color wheel. What else? GE Cafe just came out with a one that’s matte white and matte black. And again, you can customize it with bronze and copper and pewter twin trims. So that, that’s kind of cutting edge. That’s bringing down the price point on. some of the customization options.

Debi Lynes:                   18:23                Talk to me about dishwashers. I know they sound so boring, but it’s so funny. I know you’re like, it’s a big deal to you too. I know that whenever I bring clients and she’s like, all right, here’s the deal. Do you want ease? Do you want efficiency? Do you want quiet?

Betsy Miller:                 18:36                While the one thing with dishwashers now is they all do a good job. They all clean well, they are all pretty quiet. It just depends on what features that you want and what you’re putting in your dishwasher. But dishwashers are pretty easy and that when you’re talking about placement for things, it’s kind of like when we’re doing our inventory on everything, we go through all the parts and pieces that the sizing can be affected. And then it’s like, okay, how many dishwashers do you want? and.

Debi Lynes:                   19:01                Whoa. How many dishwashers?

Betsy Miller:                 19:01                And we’re, I we’re seeing two in the kitchen, one in the back kitchen, and they don’t take up a lot of space, so that is a thing that is an easy add on for a lot of people to make their lives easier when they have however many people you’re going to have for Christmas.

Debi Lynes:                   19:19                What can I to say. When my with my kids who have four kids, I don’t think I would ever put a dish away. I just have, I had to go.

Betsy Miller:                 19:24                Right to left.

Debi Lynes:                   19:25                That’s right.

Betsy Miller:                 19:25                Go right to left. That’s exactly right.

Debi Lynes:                   19:27                It makes so much sense. We’re almost out of time in this second segment, we have a third segment. I know. Can you believe it? How fun is this? We’ll be right back. Here on aging in place talking about appliances. Hi, I’m Dr. Debi Lynes. Design elements are psychologically and physically supportive and conducive to health and wellness. To learn more about what lines on design can do for you for more information, certified aging in place and facilitative and supportive design. Look for us at lynesondesign.com that’s L-Y-N-E-S on design.com. Once again, we are back on aging in place. Again, I’m with Betsy Miller and we’re talking about appliances and I’m laughing because we all have so many opinions about what we want to talk about and it’s so many things, so little time. So I think we’re going to focus on this segment. We’ve got to have your back on safety, safety, safety when it comes to appliances.

Betsy Miller:                 20:21                Yes. What we started our conversation with was induction cooking and induction cooking was popular years ago. It’s been popular in Europe for years, but it fell of the fashion in the U S kind of when that timeline came through that everything was nonstick because the pans didn’t work.

Debi Lynes:                   20:41                Got it.

Betsy Miller:                 20:42                Cook-top, it needs to be some kind of clad bottom that will hold a magnet. So it works is the conductor for the cooking. The idea with induction is the cook-top itself doesn’t get hot. There is a heat molecule that bounces inside the pan which creates your heat. And I have induction at home. I have a 10-year-old daughter. When I moved into this house, she likes to cook a lot and I moved into this house. I was planning on replacing the cooking that was there and I was coming from gas. So my natural inclination was to go to gas.

Debi Lynes:                   21:16                Right.

Betsy Miller:                 21:17                She’s got this beautiful long blonde hair and I was very concerned about her safety or my stress level when she was because of her safety. And we put in induction and it’s it’s terrific. I put down paper towel a bunch of times, like if we’re frying…pan frying, anything.

Debi Lynes:                   21:34                Sure.

Betsy Miller:                 21:34                Just to make it easier to keep clean. If you’ve got old cast iron pans like lodge pans or locker, say you can put down one of those silicone baking mats and you can cook right on top of them. So it doesn’t scratch the cook-top, but you don’t have any loss and heat. What we were talking about is, for example, you have your dad living.

Debi Lynes:                   21:55                Yes exactly.

Betsy Miller:                 21:55                And a lot of people are caring for their parents.

Debi Lynes:                   22:01                Sure.

Betsy Miller:                 22:03                And so when I talk about my daughter and kids, and that’s a lot of times we’ll see newer grandparents come in and they’re worried about gas in kids, but I hear just as frequently parents yup in the house and either not being safe enough to turn something off, not being safe enough to turn something on.

Debi Lynes:                   22:23                Correct.

Betsy Miller:                 22:24                And that is induction is such a nice safe way. I use the example that you could put a pizza box on the top of it and right after you took off boiling water in the pizza box, nothing is going to happen to it. So you just don’t have to be concerned about anyone getting burned on the cook-top. It still gets hot if you have a boiling pan on it because your pan has boiling water in it and the pan is hot. But the, the safety factor is so nice before talking about both sides of caring for a one year old and caring for it, a 91 year old.

Debi Lynes:                   23:00                Well, and I used to think that you couldn’t use induction if your parents or whoever had any kind of pacemaker. And that’s a myth. All We are here to debunk.

Betsy Miller:                 23:08                Yes. Yeah, that’s false that anyone can use an induction cook-top. There’s no safety concerns. I’ve had people ask me about high blood pressure as well and it doesn’t affect it at all.

Debi Lynes:                   23:19                Talk to me about washers and dryers. That was one other thing we really wanted to touch on, especially for younger, older folks.

Betsy Miller:                 23:25                So we sell a lot of front-load washers and dryers in that’s actually my personal favorite. I feel that for my family it gets our clothes the cleanest, less wear and tear. I haven’t taken anything to the dry cleaner in probably 20 years because.

Debi Lynes:                   23:41                What the good front load?

Betsy Miller:                 23:43                Oh gosh.

Debi Lynes:                   23:43                What’s the brand?

Betsy Miller:                 23:44                This is w we GE is excellent. Maytag, Excellent Whirlpool, Great. You would like it because GE just this week we saw that they’ve got a color called Midnight Navy.

Debi Lynes:                   23:58                Love it.

Betsy Miller:                 23:58                And it’s beautiful and that w that’s why we pick out a lot of things, but I think a front load washer is always going to clean better and be better on your clothes. However, if it is on ground-level, it’s pretty tough to get in there. I used to have an LG that was sitting on the ground. I recently remodeled my laundry room and lifted on my OB, but I had an LG washer and dryer and I could pic, I can just picture myself sitting in my laundry room, criss-cross Apple sauce, pairing socks straight out of the dryer or folding thing straight out of the dryer because it was tough to unload the dryer and your hinge at the hip, which would you know is.

Debi Lynes:                   24:43                Yeah they are not great all the time.

Betsy Miller:                 24:43                Ergonomically cracked.

Debi Lynes:                   24:45                Right.

Betsy Miller:                 24:45                And so most of the vendors will have pedestals available, is not option, which will raise the washer 15 inches off the ground. The Heights typically vary from 38 to about 40 inches tall. And so you’re getting them up to, you know, 53 to 55 inches tall and it’s much easier to use.

Debi Lynes:                   25:04                Can people put the opening on either side, brand-specific.

Betsy Miller:                 25:10                Okay. Typically you’re going to see a washer on the left in a dryer on the right. Some will have hinge reversible options, but that’s going to really be brand specific. We’re seeing a resurgent in the top load washers and dryers from people that feel that front load washers are stinky. And that one thing that I bring up is everyone wants bigger and better washers and dryers, but they get really deep and we always have to be conscientious of people’s height in who’s doing what in the house.

Debi Lynes:                   25:44                I do love my speed queen, but when I bend over to get things, I feel like my legs are dangling out of it in.

Betsy Miller:                 25:51                That’s really not that tall.

Debi Lynes:                   25:53                Yeah that is, but it’s deep man. It, you can put a lot of stuff in small children. You can watch a lot of things in there.

Betsy Miller:                 26:01                And dirty clothes. It gets them cleaned because it’s one of the few that’s not a water saver. And I know that’s not very PC in certain areas, but if you ever check out the reviews, people love it because it really gets your clothes clean.

Debi Lynes:                   26:14                Yeah, What about the stackables? Are you seeing that for older adults, space savers?

Betsy Miller:                 26:20                I don’t think that it’s quite as good for older adults. I think that the stackables are design driven by the designers to give clients more counter space to make it look less bulky in a laundry room. You’re not,  I have mine stacked though, but that was because it was the only way it was going to work. So it again, it design-driven, it’s not my first choice but it, it’s there. Now.

Debi Lynes:                   26:47                If we’ve only got a couple of minutes, and I’d be remiss if I didn’t ask this, if you were to splurge for a couple of really amazing appliances, what would those be?

Betsy Miller:                 26:59                Definitely a Subzero 648 Pro. It’s that cool refrigerator that has the glass door and it’s all stainless inside and out. It’s what they have on their ads. Definitely. That would be.

Debi Lynes:                   27:13                That would be like a steam oven. I would go with a Miele convection steam oven. That would definitely be a piece that would go into my dream kitchen.

Debi Lynes:                   27:23                This is fun right.

Betsy Miller:                 27:26                I know.

Debi Lynes:                   27:27                No coffee bar?

Betsy Miller:                 27:29                I don’t know. There’s a certain amount of maintenance involved with them. Oh, And that’s the same, I have the same opinion of an ice machine, although the ice is really great. I like things that are a little bit easier. So the more maintenance the lower on my list. They go in my dream kitchen. Do I have a full-time housekeeper too.

Debi Lynes:                   27:54                Oh Yes, you do. Okay.

Betsy Miller:                 27:55                Okay. I’ll get a coffee maker and I’ll get an ice machine.

Debi Lynes:                   27:59                Exactly I’d like to own both of them. Do you want a wine cooler too, while we’re adding?

Betsy Miller:                 28:03                Sure. It’s a dream kitchen. Why not?

Debi Lynes:                   28:08                Exactly. And what kind of range would you, Oh, would you like, this is fun now I’m writing all these down, right? Pry pregnant.

Betsy Miller:                 28:19                Pause here, and imagine the hardest thing for me because I actually cook and as much as I like the beautiful arranges, I think I would go with a Wolf pro range because in dual-fuel and probably 48 inches because I like the little oven and a big oven and it would ultimately suit me the best. Not the sexiest though.

Debi Lynes:                   28:47                Okay. Last but not least, warming drawers. I have found that with my dad here and with my grandkids here. Warming drawer. Love me a warming drawer.

Betsy Miller:                 29:02                Placement placement, placement help out. At times people will put them underneath in oven. If it’s on the ground like that, you’re never going to use it. If it is right underneath the countertop, you will use it all the time because you will think to turn it on and it will be convenient to get things in and out. And that is, I have had them in two houses and one was underneath the oven. We never used it. The one was actually above the counter, like just on top of the counter with a microwave on top of it. We probably turned it on four times a week.

Debi Lynes:                   29:36                Oh, that’s amazing. Betsy, you are always fun to talk to. You know your stuff, and I’m going to write all this down for my dream kitchen. I mean, you never know. We don’t know what we don’t know. Thank you for joining us. We want to thank all of you for joining us here on aging in place for any stage in life. Hi, I’m Dr. Debi Lynes and thank you for listening to aging in place for any stage in life. We would like to ask you all to give us a review. Of course, preferably five stars. Thank you again and we hope you enjoyed aging in place for any stage in life. I’d like to introduce you to a friend of mine, Tracy. Tracy is naturally curious and always creative and when we were doing the Aging in Place Podcast, she said, there are so many quick tips that I can think of offhand. My response, who knew she’s going to be with us every week, giving us a quick tip and to hint that is a practical application.

Tracy Snelling:              30:39                Thanks Debi. Don’t laugh until you try it. We have spotlights, nightlights and flashlights, but what about a tool at light? These John handy lights are a must. If someone in your household suffers from nocturia or even youngsters who just can’t reach the light switch. I bought a model and I tested it for only $7 at my local retail store. The models I saw online started at $5 up to $30 the motto I tested was motion-activated and as soon as I stepped inside the bathroom, it lit the bowl. You attach it over the rim with pliable arms and it runs on three AAA batteries. Also, it’s easy to clean. I find the nicest thing about the toilet light is that it’s not a dazzling bright light, which means I can easily close my eyes and head back to bed. Who knew hitting the loo could be pretty with blue.

Debi Lynes:                   31:28                One of the most fun things I do here on Aging in Place Podcast is we do takeaways and that’s something that you can just think about in a concrete way. Today’s takeaway with Betsy Miller was pretty easy for me. The thing that I didn’t talk about on the air and that is really important is induction cooktops are also a very cost-effective option. That’s our takeaway today for aging in place.

Henrik de Gyor:             31:57                Aging in Place Podcast is hosted by Debi Lynes and produced by Henrik de Gyor. If you have any comments or questions, send an email to debi@aginginplacepodcast.com we would love to hear from you if you’re interested in advertising or sponsoring this podcast, email us at PR@aginginplacepodcast.com thank you for listening to Aging in Place Podcast.

 

5. Wanda Gozdz

Dr. Debi Lynes interviews Wanda Gozdz of Golden Age Living about safe home environments at any staging in life on the Aging in Place Podcast

(duration: 32 minutes 44 seconds)

Wanda Gozdz

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Takeaways

When it comes to aging in place at any stage in life, it’s about safety, security, ease of use, comfort, and beauty.

Transcript

Debi Lynes:                   00:03                Hi and welcome to Aging in Place for every stage in life. What if you could visit or have a home that would accommodate anyone, at any age, any physical ability at any time? How cool would that be? That’s what we’re doing here at aging in place. Why me? Because I’m a doctor of psychology and I specialize in physical spaces and health and wellness. Also, I love designing with intent at any age. Why now? Because we the baby boomers want to age in place gracefully and we want our families around us as much as we can and why you the audience? Because we want you to experience what it’s like to have a home that’s safe, aesthetically pleasing and that you can live in at any age, with any ability, at any time. I’d like to introduce you now to Aging in Place Podcast for every stage in life.

Debi Lynes:                   01:05                Hi and welcome to Aging in Place Podcast. We are so excited to have as our guest today, Wanda Gozdz. Thank you so much for joining us. I’m really excited to talk to you, Wanda. Today you had been a teacher and a mentor to me. And what I’d like to do is ask you a little bit about CAPS certification and what a CAPS designer, architect, occupational therapist, physical therapist does?

Wanda Gozdz:              01:34                Well, a person that’s a certified aging in place specialist really helps people with home modifications. They basically do an assessment to determine is the home adaptable to a person’s need as they change over time and then they provide design solutions and they also implement those design solutions to create an environment that provides ease of use, comfort, safety and beauty.

Debi Lynes:                   02:03                Things that you and I talked about and that you taught me early on was that when we talk about aging in place is really creating a home for anyone at any age, in any stage of life. And that it doesn’t serve any of us well if we limit what we talk about in certified aging in place, if we just put the seniors as a group. It’s really about anyone. Can you talk a little bit about what CAPS is? You sort of gave us a broad spectrum. Specifically from the course, what are we going to learn?

Wanda Gozdz:              02:39                Well, we’re going to learn specifically that there are three segments of the market. There’s those people that are just aging and they’re perfectly healthy. I’m 70 years old. I’m aging. I have no immediate needs, but my environment is such that should something happen to me in the future, I can adapt, my environment adapts to my need. An example would be, for example, I have arthritis and I have arthritis in my right hand. I broke my hand. So now it’s a little harder for me to open my door knob. So what I did do is I adapted my environment by changing it to a lever handle, which allows me to use my forearm instead of my hand and it provides me still ease of use and I still can get into my home comfortably. So that is what I’m coming to the table to be able to assess that that’s what you need in your home.

Wanda Gozdz:              03:35                So therefore, regardless of who comes to your home, whether it’s your grandma or your children or your grandchildren, they can easily get into your home regardless of their condition, their age, or their ability.

Debi Lynes:                   03:50                You know, when I remember sitting in a class and being very familiar with ADA and universal design, but not realizing how all encompassing it is for living any place at any time. Can you talk to me a little bit about universal design?

Wanda Gozdz:              04:07                So universal design is basically the fundamental principles that allow comfort, safety, ease of use, and accessibility regardless of what the person’s ability to do that. An example of that would be, I want something that is assessable to everyone. If I have a 36 inch door, it is assessable, meaning everyone can walk through that door. If I’m walking with a walker, I can get through the door. If I have a scooter, I can get through the door. If I have a stroller, I can get through the door. So it’s equitable and it provides access to everyone. So if I put the door in there, the door is equitable, it’s universal and it’s accessible. Regardless of my ability, my age or what I’m doing, it allows me through the doorway. So that’s a principle. Another principle would be, for example, ease of use or perceptible information. So something that does the task for you. If I have a touch faucet, then that does the task for me. It’s automatically is intuitive and it does the task for me. So whether I do the task or the task is done for me, it allows me to have my way regardless of what my ability is, it allows me to still perform the task of washing my hands.

Wanda Gozdz:              05:27                Perfect example is we all know that we go, Commercially, we go to the bathroom in a public bathroom. When you go to the bathroom, you sit on the toilet, it automatically flushes, you stand up, you go to the faucet, you stick your hands underneath it, the faucet automatically comes on and washes your hands. Then I go to the dryer and it blow dries my hands and it dries it. So that allows me the ability, regardless of who is using it, it’s universal because everyone can use it. But if I have a disability, I still can use that product. Meaning I still can get my hands washed because something is helping me in order to do that. And those kinds of products that are intuitive are going to be the things that are going to allow people to remain in their home.

Wanda Gozdz:              06:16                An example would be the lights automatically come on in my house. That’s a safety and security issue. That’s a universal design feature because that’s intuitive. The lights automatically come on. So regardless if I have macular degeneration or I can’t see or I can’t hear, the task is being basically performed for me. So if we use those principles in designing or creating our environment, that way it doesn’t matter who comes to see me. It doesn’t matter how old they are, it doesn’t matter what their limitations are. They still can be able to be functional and get the job done, which means our activities of daily living, which are going to the bathroom and eating ourselves, those are the activities of daily living. So we want that to be safe, secure, functional, and assessable.

Debi Lynes:                   07:11                Do you think, since you’ve started the CAPS course and just known more and more about universal design and accessibility, things have changed? Is the whole industry broadening? And since now there are many of us who are aging, we want to age in place, we and we all have grandchildren. We want our grandkids to be able to come and visit. Have things changed over time?

Wanda Gozdz:              07:37                No. Well, what happens is now we’re designing. The clear distinction is our bodies are changing over time. Are we, is our environment changing? So we have to adapt to our environment so that as we change over time, we can still be able to function in it. So what’s happening? So right now the reason we’re modifying homes is because our bodies are changing. And so we want the environment to be able to do that. So if I’m doing a modification, I’m going to look at those things that allow me to do that. I need to get into the bathroom. So I need a wide enough doorway. The trend right now is for a wet room. We want as much space in the bathroom as possible for accessibility regardless of whether or walking in there, whether we’re on wheelchair, whether we’re in a walker or we’re bringing the dog in for a bath or we’re bringing our grandchild in. We want as much space as possible. So we’re creating a bathroom that has no walls in it. It just has the basic structure and the whole room is assessable to me. So I have a shower head that moves up and down. I have a faucet that I can easily touch and be able to stick my hands under. I have grab bars that give me stability and security while I’m navigating in that shower. So all of that is changing. What is changing and the products, they’re becoming a lot more friendly and a lot more aesthetically pleasing. So what is changing is the products are there and they have been there. We’re moving them from institutional life to what? To aesthetically pleasing because it’s now our home and we want our environment to be beautiful.

Debi Lynes:                   09:25                One of the things that you pride yourself on. And one of the things that I think you’re internationally known for is being able to walk into a home and really help people assess ways that they can make their home more visitable, if that’s the right word for that. When you walk through a home, can you give us just an example of you walk in or you drive into the driveway? What kinds of things are you looking for?

Wanda Gozdz:              09:51                We start at the curb. I’m looking for access. I need to be able to get into my home. So it starts at the curb. Egress starts at the curb. I’m looking at what obstacles. How am I getting in? Am I traveling? Am I getting in here through the garage? Am I getting in there from the front stairs. And what are the travel paths? So my travel path is important. Do I have to step up, you know, from the garage into the house. So that is an obstacle. So what do I have to do there? If I am in the house and now I have to walk up a flight of stairs, that is an obstacle because now I have something in my travel path that’s stopping me, so I’m looking at that travel path. Do I have a 42 inch width that allows me a travel pack that allows me? Now since we have an open space plan and most people’s homes are open, we use furniture for that travel path. So do I have enough space between the couch and the counter so that I could pass forward safely?

Wanda Gozdz:              10:52                So that’s what I’m looking for. I’m looking how am I walking through that environment easily with a minimal amount of effort.

Debi Lynes:                   11:02                All right. I tell you what, you’re amazing and this is why she’s so fascinating to listen to. She’s such a wealth of information. Wanda, we’re going to take a quick break. We’re going to come right back. I just talk a little about more about aging in place. Stay with us.

Debi Lynes:                   11:14                Hi, I’m Dr. Debi Lynes. Design elements are psychologically and physically supportive and conducive to health and wellness. To learn more about what lines on design can do for you for more information, certified aging in place and facilitative and supportive design. Look for us at lynesondesign.com. That’s L Y N E S on design.com

Henrik de Gyor:             11:39                Hi, I’m Henrik, the producer of Aging in Place Podcast. If you’d like more information and transcripts of this podcast, visit aginginplacepodcast.com and now back to Debi Lynes with the next segment of Aging in Place Podcast for every stage in life.

Debi Lynes:                   11:59                We are back here on aging in place. We are again here with Wanda Gozdz. Good to see you again. It’s amazing to talk with you. You are such a fountain of knowledge and you make it really user-friendly, which is great for many of us. You know, I’ve got a 91-year-old dad and a two-year-old granddaughter and I think when they can visit the house and everybody’s safe, I feel much more comfortable. You were taking us a walk through a home and really showing us some things that we can pay attention to. The takeaway or what I really heard from you was from the beginning. Okay. When you drive up to a house, that’s where you really start paying attention to aging in place and making your home universally designed.

Wanda Gozdz:              12:45                So what I’m going to say is the other issue is our population is going to be basically the female because we outlive men by 10 years. And so what women want is security and so that starts at the outside of the house to approach you. Somebody comes to my front door. I live in Florida. Code basically requires that our doors open out to deal with the hurricane. So when the door out and someone knocks on my door, I have to step outside and then look behind the door to see who’s there. Well, that’s a security issue and a safety issue. If I live by myself, I want to be able to be safe. I want to know who’s on that other side of the door before I answer the door, not after I opened the door.

Debi Lynes:                   13:33                I never thought about that.

Wanda Gozdz:              13:33                Yeah. And that’s a big issue. One, and I do it every day because somebody knocks on my door, I have to step out the door and I have to look behind the door. So to me that’s a safety issue. So what I want to do is what is going to enhance security and safety. For me, a perfectly example Ring phone. Ring phone is the ability to be able to have communication directly through. So I apply it on. If I have an iPhone or a [smart] phone, it’s an application and it’s a product you put outside. You do not have to have an electrical connection. You put it on the outside and it’s a camera. So it has 180-degree view in front of me around my environment. So it looks down my corridor and up my corridor. Ring, R-I-N-G, Ring. I mount it to the outside of my house and there’s a camera inside. And that camera when somebody approaches, it automatically is on and being able to see from a range back here. And the security issue is that you can add a light on top.

Wanda Gozdz:              14:37                So lighting is a security issue. If I have a light above my doorway and someone approaches me. Immediately, I can see who’s coming to my home. Now with Ring phone, somebody knocks on my door. I automatically see them on my phone and I don’t have to open the door because I’m looking in my phone to communicate. “Hi, how are you, Debi?” Oh, you can say, “Oh, I’m, hi Wanda. How are you?” “Oh, hi Debi. Thank you for coming over. Let me open the door for you.” If I don’t know who’s at the door. “I can say, may I help you?”

Debi Lynes:                   15:11                Got it.

Wanda Gozdz:              15:11                So I don’t have to open the door in order to see who’s at my door. So that’s a security and safety issue and for under 100 bucks, maybe it costs 100 bucks to get the combination of the phone and the light. Immediately. Safety and security is addressed. And I feel much more comfortable, whether it’s nighttime or daytime, when somebody is at my door. One feature is now if you’re dad… You’re away. I go to my son’s house, he says, “mom, let me know when you come to my house. I’ll open the door” or you can give this feature to someone else and then when, so your dad, if he lived in another house, he can give you access so whoever comes to the door you can see who’s coming to Dad’s door.

Debi Lynes:                   15:54                What’s interesting is I was thinking about my daughter who has a two-year-old and is pregnant with another one and I think, I mean we’re saying security, but it’s just convenience too. It would be a wonderful feature for her to be able to know again, if she needed to really come to the door or not.

Wanda Gozdz:              16:10                That’s right. And if she’s in another room feeding the baby, she can keep the phone there and she doesn’t have to get up to go see the door. Somebody’s right there. She’s has the access to it, so convenience, ease of use, comfort and safety are the features. Security and safety is what the Ring phone basically provides. And I recommend that to everyone, especially to women.

Debi Lynes:                   16:31                Well, it’s so much fun to talk about product because I think at the end of every one of our podcasts, what we try to do is we do takeaways, practical things that people can actually do when they finish and this is exactly what we’re looking for. I’m surprised when you consider or when you share lighting as an area of safety and security until you mentioned the light at the front door. Are there other things that are safety and security we really wouldn’t think about?

Wanda Gozdz:              16:57                The number one feature for safety is lighting. I say that what we have to do is change our lighting. Lighting provides safety and security. Right now, we grew up on Thomas Edison created the yellow light bulb. It is yellow light. As we age, our eyes turn yellow. So what we need is we need blue light. LED light is the light that we need that provides security and safety. If we increase lighting, automatically we increase security and safety. So where do you need that additional light?

Debi Lynes:                   17:30                Right, exactly.

Wanda Gozdz:              17:30                In transition areas and places, so we need direct light for thing. We need task light. So I’m working at the counter. I want that light there and then I need lighting that’s going to provide me the ability to be able to see what I’m doing in that particular task.

Debi Lynes:                   17:48                Let me ask you another question about lighting. Oftentimes turning on lamps, turning off lamps. I know for my dad, it’s oftentimes a hassle to move around and turn off all of these individual things. Are there products out there to make that easier also? Yes.

Wanda Gozdz:              18:07                You can have an app from your phone. You got Alexa, you talk to Alexa. Say “Alexa, turn on the lights.” “Alexa, shut off the lights.” “Alexa, tell me what time it is.” So you can use that as a feature or component that helps you with those features.

Debi Lynes:                   18:22                So from a certified aging in place point of view, tell me who would actually do that for you? Do you look for people who are certified in that?

Wanda Gozdz:              18:34                You’re gonna look for an interior designer. You’re going to look for a contractor that’s got CAPS certified and you can check National Home Builders Association to their website and to put in CAPS and then you can find the people in your local area that are certified. You need to understand what you really need to have in your home.

Debi Lynes:                   18:54                What about things like bars, Counters? How do I determine the height of counters? And how do I, again, be proactive when I’m either renovating my house or building a new house to prepare for aging in place?

Wanda Gozdz:              19:14                Well, you’re going to have to have a professional. Then, you would want an interior designer that understands what the differences and/or you want a contractor that’s CAPS certified because they understand how to be able to determine what kind of counter you need, what’s your reach, how far you can be reach, how far you can lift, so they’re trained in basically doing that.

Debi Lynes:                   19:34                You know, when cost is no object, I think, “Oh, I’d like to put an elevator in” or I’d like to do things like that. Are there cost-effective ways to begin to retrofit, if you will, my home or when I’m building, are there ways to just develop a master plan and I can do it over time?

Wanda Gozdz:              19:54                Yeah. And that would be again, meeting with interior designer or CAPS certified professional because they are going to plan that space for you and how to best economize to get all of that. You know, for an elevator, you require certain things, for a lift you require certain things and they’re the experts that know all of the things. So I would probably say they need to do an assessment. So when they do an assessment, that’s where they evaluate what you can do in that space.

Debi Lynes:                   20:20                And so that’s what you were basically telling us when we went into the front and then we went in and furniture was something that we talked about travel. What about going into the kitchen? Talk a little bit about the kitchen.

Wanda Gozdz:              20:30                Well, the kitchen is the same way. Activity of daily living. What are you doing in the kitchen? You have to feed yourself, you have to wash the dishes, you have the cook and you have to clean up after yourself. So, you’re looking at the activity that the person is doing and how are they basically doing it and everybody’s different.

Debi Lynes:                   20:46                Well, from an accessibility point of view, what are some tips that you could give us about what we need to pay attention to within the kitchen area.

Wanda Gozdz:              20:56                Well when the kitchen, again access cooking, the stovetop, you need to make sure that the stovetop is safe and secure. So the big thing is induction stovetops are really good, worth for aging in place because it runs on magnetic energy so if something is removed, if you cooking in the pot and the water boils out, the stovetop automatically shuts itself off. Take the top pot off and you touch the stovetop. The stovetop is immediately cold. So for aging in place, that’s a perfect stovetop because I already have to lift my stovetop on twice while I was cooking and I’m thinking I could burn down the building.

Debi Lynes:                   21:36                I did the same thing. I popped popcorn and walked out of the room. Oops. Yes, very right. Not good.

Wanda Gozdz:              21:43                So you can basically do that. Yes.

Debi Lynes:                   21:46                What about if I do have my dad or someone in a wheelchair if a cousin just recently broke her leg and we were trying to figure out how to get her in and sit at, you know, come into the kitchen and sit at the counter…

Wanda Gozdz:              22:00                You’d want a high-level counter. So what she needs is access. So if you had a multilevel counter of two different heights, she can easily come with her chair and sit at the counter. So the design, right now, everybody wants an Island. Everybody wants an Island. That’s the trend. Well, an island you want to put multilevel in it because regardless of whether your granddaughter’s going to come and stand at it or somebody’s going to come in a chair and sit at it in a wheelchair, they’re going to have access to what? To be able to eat at the counter. So that multilevel counter gives you the ability to do that.

Debi Lynes:                   22:38                It makes so much sense. What is the difference between a lift and an elevator and if I’m not ready for an elevator or it’s cost-prohibitive right now, is there anything in preplanning that I can do to be able to put an elevator in it at some point?

Wanda Gozdz:              22:52                Well, the issue is that we have a lot of types of elevators. Elevator is known as a pneumatic elevator. It’s a vacuum elevator. So you know like you go to the bank and you put your money in, it goes up the tube that’s called vacuum, that’s called the pneumatic vacuum. So that doesn’t require anything other than plug and play. But you have to have someplace to put it. That would be great in front of a stairwell. If you had a winding stairwell or a loft elevator because it could go from a level to the other. The issue is it only requires electrical outlet. It requires a battery backup and cost you $16,000 $17,000, that’s the fastest one that you can get overnight to your house. If you had an issue. It has some requirements. Some of them are not wheelchair accessible. They’re creating them so they’re wheelchair accessible, but you can get one to another. The elevator is a little bit more complicated because that requires planning and that requires where is the space that you have in order to basically do that.

Debi Lynes:                   24:01                So let’s say I’m building a new house and I want to plan for an elevator because I’m going to have little kids and I’m also going to have aging parents. Is there anything I can do to plan for it?

Wanda Gozdz:              24:12                If you’re planning in a new house, you would want to put double stack closets next to the stairwell. Those double-stacked closets are for future shafts that you’re going to put the elevator in. Then you have to really know what kind of elevator you’re going to put in. Do you need an elevator pit? You need to have your electrical. You have to have your battery backup. You have to have your telephone. You have to have your walls reinforced. So there’s certain things that the designer or the builder can help you in that planning. When you can decide what kind of money you want to spend on that elevator and how much is it going to cost you.

Debi Lynes:                   24:44                What’s a lift?

Wanda Gozdz:              24:48                A lift is basically the same thing, but it’s used for short distances. It’s shorter. It only takes one person at a time, and it has a limitation of 500 pounds. So it requires a flat surface. So you’ll see lifts basically in older buildings where they had garages and they had transitions. It was only used for one person, but it will fit. It’s used instead of a ramp, a lift can be used in a garage because you can put it where the stoop is and then the person can transfer, but it has limitations. It only holds up the 500 pounds including the equipment and the person. It requires that you have somebody who’s holding a button to move from place to place. But so it’s a mini-elevator, mini-elevator that’s short, but it serves a purpose and it replaces a ramp very, very economically.

Debi Lynes:                   25:40                Talk to me a few. I was just going to say talk to me a little bit about ramps if you will. Can anyone build a ramp anywhere at any time? Are there specs or are there things we really have to pay attention to? You talk to me about that.

Wanda Gozdz:              25:55                Well, a ramp has got an issue because the ramp has to comply with local code… Building code. A ramp has to be able to be assessable. It has to be at least 36 inches high. You have to have a travel path and you have to have a surface and you have to show transition, so a lot of people make mistakes on ramps. I would say that you would want to talk to a professional to make sure that you’re compliant when doing a ramp. You can also buy a portable ramp. 101 Mobility is a big manufacturer. They sell portable products. You could buy a portable ramp to use it for a short term basis. That would probably be sometimes more economical than building a ramp. And ramps can also be built. Like I see a ramp down my street that’s on the side of a garage and it goes from the street to the garage so ramp can be very simple. If it’s at the ratio of one to 20, it means it’s pretty flat and pretty slowly sloped, so you don’t have to have rails on the side of it. So those are accessible. So that ramp doesn’t require that it has railing on because it’s sloped gradually. So you’re not going to fall off of anything.

Debi Lynes:                   27:08                Wow. There’s just so much know our ramps pretty much standard in most commercial buildings now. Are they required?

Wanda Gozdz:              27:15                Yes. Under American Disabilities Act, any commercial building requires to have a ramp.

Debi Lynes:                   27:21                You know, we’re talking about wheelchairs and we’re talking about children and we’re talking about those kinds of disabilities. I’m just now thinking…blind, lack of vision, hearing, some of those senses are there. Is there anything specifically or interesting about aging in place when your site goes? Oh yeah. Well I see that with myself as I get older.

Wanda Gozdz:              27:49                Then we use other tacticals. So if we can’t see, we need to hear. If we can’t hear, we need to see. So we have to use all the other senses. So we bring all the other senses to the table when we’re designing.

Debi Lynes:                   28:03                Give me examples of that, of what that would look like.

Wanda Gozdz:              28:07                So if I can’t hear, I need to see. So I would need color contrast, which would help me with what? With the showing where the differential. At the end of the hallway it’s going to say, Oh, something’s happening. If I can’t see, I need audio, so something to tell me. So that could be a command or it could be a tone or it could be a voice coming from an Intercom is the thing that people use. If they can’t hear, they can see. So you can have a camera that’s there and they can visually see who’s on the other side of the door or who’s going through the door. So that would be a way to accommodate them.

Debi Lynes:                   28:48                What about color? Do you find that as we get older we need softer color? brighter color?

Wanda Gozdz:              28:54                Color is the biggest thing that we need. Color contrast. As we lose, we lose the ability for depth perception and we need color contrast. So the darker colors are harder for the eye to see. Lighter colors are better, but we need contrast between a surface on the floor or the surface and product. So surface that we need immediately.

Debi Lynes:                   29:15                We’ve only got about a minute or so. And you, you pretty much have a mantra about what certified aging in place certification really looks like.

Wanda Gozdz:              29:26                It’s safety, security, ease of use and comfort.

Debi Lynes:                   29:32                Safety, security, ease of use and comfort.

Wanda Gozdz:              29:37                And then I add beauty because everyone wants their environment that’s beautiful. That’s the design.

Debi Lynes:                   29:42                Safety, security, ease of use and comfort. That makes so much sense. Again, I keep saying it but I can’t say it enough. You’re a wealth of knowledge and I think what we did today on this podcast is really just scratch the surface of what and how I certified aging in place specialist can really enhance your living space and again it’s all about health and wellness. So I am very, very grateful to you and I want to thank all of our listeners too and Wanda, we will definitely have you back here on aging in place.

Wanda Gozdz:              30:22                And if anybody’s interested in classes they can just go to my website, goldenageliving.com and go under course schedule and they can find out where the courses are listed and available.

Debi Lynes:                   30:35                You are amazing. Again, thank you so much for joining us.

Debi Lynes:                   30:38                I’d like to introduce you to a friend of mine, Tracy. Tracy is naturally curious and always creative and when we were doing the Aging in Place Podcast, she said there are so many quick tips that I can think of offhand my response. Who knew she’s going to be with us every week, giving us a quick tip and to hint that is a practical application.

Tracy Snelling:              31:07                Thanks Debi. Time for 60 second make-over. Thanks to online shopping, you now can do a little makeover for your home with just a couple of clicks. Have that doorway that has a little step up to cross with someone using a walker. Those door jams can be a fall waiting to happen. What to do? A popular online shopping website sells rubber thresholds in many sizes. A rubber threshold will prevent walkers or wheelchairs for hitting that bump in the road. Prices usually start around $30 it’s an easy fix for a big problem. Who knew?

Debi Lynes:                   31:42                Wow, Wanda Gozdz, a certified aging in place specialist. She gave us so many takeaways. The entire podcast is a takeaway to tell you the truth because there’s so many practical tips, but here’s the bottom line and the takeaway I hope you all get, and that is when it comes to aging in place at any stage in life, it’s about safety. It’s about security, it’s about ease and it’s about comfort. Thank you all for joining us here on aging in place.

Henrik de Gyor:             32:16                Aging in Place Podcast is hosted by Debi Lynes and produced by Henrik de Gyor. If you have any comments or questions, send an email to debi@aginginplacepodcast.com. We would love to hear from you. If you’re interested in advertising or sponsoring this podcast, email us at pr@aginginplacepodcast.com. Thank you for listening to Aging in Place Podcast.